Christmas Delivery & Returns

Below you will find all the information you need on our Christmas Delivery & Returns. If you have any questions, don't hesitate to get in touch and we will be happy to help.

Tel:+44 (0)114 267 1330

Our cutoff time is 2pm - here are dates to guarantee items in time for Christmas:

UK Services:

Collect In Store, Sheffield - 24th December

Royal Mail Signed For -  18th December

DPD Express Delivery - 22nd December

DPD Next Day Before 12.00pm - 23rd December

DPD Next Day Before 10.30am - 23rd December

DPD Saturday Before 12.00pm - 20th December

DPD Saturday Before 10.30am - 20th December

DPD UK- Northern Ireland Standard - 20th December

Royal Mail Northern Ireland Tracked - 20th December

Royal Mail Scottish Highlands - 20th December

Standard Offshore Tracked - 20th December

European Services:

DPD Republic Of Ireland - 20th December

Royal Mail Tracked

Cyprus, Malta - 10th December

Eastern Europe (expect Poland, Czech Republic & Slovakia) - 11th December

Greece, Turkey - 12th December

Finland, Sweden, Czech Repulic, Poland, Italy - 14th December

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland - 16th December

Belgium, France, Republic Of Ireland, Luxembourg - 18th December

DHL (Orders over £250) - 20th December

Rest Of The World Services

Royal Mail Tracked

Africa, Middle East - 9th Decemebr

Caribbean, Central & South America - 9th December

Australia, New Zealand - 12th December

Canada, USA - 14th December

DHL (Orders over £250) - 19th December

Want to know about our delivery options? Click here



Returns / Refunds

We offer an extended returns policy for Christmas. From October 31st 2019 onwards our return policy is extended until January 14th to allow for people ordering Christmas Presents.

All items are checked prior to shipment to make sure they are in perfect condition. The items must be returned in the same condition with all packaging and garment tags still attached.

Sale Items - Refund or Exchange

We are unable to offer refunds or exchanges on items in our 'Final Reduction' Sale. Any item reduced by 50% or more of the RRP is considered a 'Final Reduction' item. Exchanges or refunds may be permitted at the manager's discretion. This does not affect your consumer rights. 


Want to read our full returns & exchange policy? Click here