Privacy Policy

Sister (“we”, “our”, “us”) respect the privacy rights of it’s online visitors/customers (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1988).

The following information is provided by us to enable our online visitors/customers to be fully informed and reassured of our company policy policies in line with all laws governed by and construed in accordance with the laws of Great Britain. By visiting sisteronline.co.uk, you are accepting and consenting to the practices described in this privacy policy and the terms and conditions.

All queries relating to any company policies should be sent to:

Sister
Unit H2 Sheafbank Business Park

Heeley

Sheffield

S2 3EN


Tel
0114 2671330

Email
Admin@sisteronline.co.uk         

Collecting information and how we use it.

We collect information from you when you subscribe to our mailing list for either Email subscription / postal promotions and text communications. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and services which you have requested from us.

We operate an opt-in policy in terms of communicating by email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email, post, and text. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. At the point at which we collect your telephone and address details when you subscribe to our mailing list, you will be offered the opportunity to opt-in to receive further communications by post and telephone. We will not pass details
on to any third parties and your personal details will not be sold to any database companies.

Should you choose to have your name and personal data removed from our database all
together, you can do so by clicking the unsubscribe link on the email or sending an email to admin@sisteronline.co.uk or by writing to us at Sister Unit H2 Sheafbank Business Park, Heeley, Sheffield S2 3EN.

Information collected on your behalf.

Sister requests personal information from you when you place an order.

If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process, fraud check and deliver your order. Details of your address and also the telephone number and email you have provided us will be shared with our courier partner DPD, these details have been shared to assist with providing you with first class delivery service and will not be used by this third party for any other reasons. Your telephone number may be given to our courier partner for delivery services. These details
allow us to process your order and to let you know the status of your order.

You will not be contacted by telephone for any other reason than your order status
and unless you have otherwise specifically requested. Further details are available for your information in our returns policy.

Finally, we may use your personal information for our internal marketing and demographic
studies, together with non personal data to monitor customer patterns so we can constantly improve our site design to better meet our visitors’ needs.


Cookies on sisteronline

We use cookies to ensure that we give you the best experience on our site. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on sisteronlines’ website. However, if you would like to , you can change your cookie settings at any time.

What is a cookie?

A cookie is a piece of information that is stored by your computer’s hard drive by your web browser, which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to alter the settings of your browser to prevent automatic acceptance, should you wish. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests, to assist us in updating our service for our customers benefit. If you choose not to receive cookies , you may still use most of the features of
our website, including the ability to purchase items. The use of cookies is an industry standard but should you require any further information regarding the technical specifications, please email admin@sisteronline.co.uk